Commercial Network Services
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Test Status Last Upd Next Upd Upd Interval Nov Uptime Oct Uptime
Commercial Network Services (LA) Ping
UP
06:18 AM 06:23 AM 5 min 100.000% 100.000%
Commercial Network Services (NYC) Ping
UP
06:18 AM 06:23 AM 5 min 100.000% 99.742%
Commercial Network Services (UK) Ping
UP
06:18 AM 06:23 AM 5 min 100.000% 100.000%

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Network Maintenance (Resolved)
Affecting Other - All datacenters | Priority - Low

We will be conducting network maintenance and upgrades this weekend during our maintenance window, after all markets have closed.

No large service interruption is anticipated but there may be very brief periods of loss of connectivity while routes converge.

During this work we will:

  • Update network software
  • Deploy new and update existing edge filters
  • Create additional IPv6 redundancy
  • Test failover redundancy
Date - 11/16/2018 19:00 - 11/18/2018 14:47
Last Updated - 11/16/2018 07:14

Network Maintenance (Resolved)
Affecting Other - All IP Services / All Datacenters | Priority - Low

* currently running final tests

We will be completing maintenance to our network beginning after all markets have closed on Friday and taking into Sunday morning to complete.  This work has been scheduled as follows:


  • Further harden the entire CNS network by leveraging new information learned during network observations during this past week
  • Increase capacity on crucial network uplinks
  • Upgrade router software in a couple different routers

We do not anticipate any outages but it is possible for some very brief interruptions.


Date - 11/09/2018 19:00 - 11/11/2018 10:44
Last Updated - 11/11/2018 10:27

Abusive traffic NY (Resolved)
Affecting Other - Abusive traffic in NY | Priority - Low

We have closed a vector used to create a DoS condition and are actively monitoring the network for abusive traffic.

Mitigation efforts appear to be successful.


CNS is offering a reward of US$25,000 for information leading to the arrest and conviction of person(s) responsible for sending abusive traffic to our network.  Please contact our helpdesk with any information.  You can remain anonymous.  +1 (619) 225-7882.


Date - 10/17/2018 03:11 - 11/05/2018 12:23
Last Updated - 10/29/2018 08:10

Network Maintenance (Resolved)
Affecting Other - All CNS IP Infrastrcture | Priority - Low

In response to recent DoS attacks, we will be working while all markets are closed to deploy new filters and automated countermeasures to further harden existing systems.   There may be brief interruptions to IP connectivity during this time.

Please contact our helpdesk with any questions.

Date - 10/26/2018 19:00 - 10/28/2018 13:31
Last Updated - 10/26/2018 12:01

Network Maintenance (Resolved)
Affecting Other - All IP svcs | Priority - Critical

We will be working to enhance DoS defenses during this maintenance window.  There may be brief interruptions to connectivity during this time.  We will of course try to minimize them as much as possible.

Date - 10/19/2018 19:00 - 10/22/2018 11:51
Last Updated - 10/20/2018 11:11

Scheduled NY Maintenance (Resolved)
Affecting Other - IP services out of NY region | Priority - Low

We will be completing work to dramatically increase our ability to mitigate abusive traffic targeting our NY datacenter.  While there may be brief interruptions to IP connectivity, we will endeavor to minimize them as much as possible.

This work will not begin until after all markets have closed.

Date - 10/12/2018 19:00 - 10/14/2018 12:34
Last Updated - 10/13/2018 09:52

NY DoS (Resolved)
Affecting Other - NY IP | Priority - Critical

We are working to mitigate attack traffic targeting our NY datacenter.  We anticipate service will be restored in the next 5 minutes.

UPDATE: We have successfully mitigated the abuse and are continuing to monitor.



Date - 10/10/2018 12:31 - 10/14/2018 12:34
Last Updated - 10/10/2018 12:33

Malicious packets NY (Resolved)
Affecting Other - NY IP services | Priority - Critical

We are working to mitigatge malicious packets directed at our NY datacenter.

We have mitigated the traffic and are continuing to review and respond.

Possible route hijack.  Minimal effect due to large number of peers.  We are continuing to review and respond.

UPDATE: This issue appears to be resolved.  We will continue to monitor and respond quickly to any abnormalities.


Date - 10/08/2018 02:45 - 10/08/2018 12:21
Last Updated - 10/08/2018 12:05

NY Network Maintenance (Resolved)
Affecting Other - All NY based services | Priority - Low

Our NY datacenter will go offline briefly so we can complete network maintenance.

Details:  We are experiencing trouble removing a problem router from the rack.  In order to minimize any possible damage, we will need to shut down and remove other routers to remove the problem router.  We anticipate this procedure will just take a few minutes.

Date - 09/30/2018 11:53 - 09/30/2018 15:22
Last Updated - 09/30/2018 12:11

Router failure (Resolved)
Affecting Other - NY Network | Priority - Low

A router in our NY datacenter has failed and services automatically rolled over to another router.  This caused a very brief disruption while some routes reconverged.

We are working to identify the problem with the router to repair it.

UPDATE:  Early analysis indicates malicious traffic has caused the router to fail because it was unable to keep up logging it.  We have taken steps to mitigate it while we continue to review.


Date - 09/27/2018 05:57 - 09/30/2018 08:02
Last Updated - 09/27/2018 06:13

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